Amio is a conversational AI platform for building virtual assistants that drive cost optimization and revenue increase through support automation and a modern messaging experience.
Self-managed assistants with pre-defined datasets for natural language processing (NLP) enable the production deployment in the manner of days. Amio increases both the efficiency and customer satisfaction of any enterprise support center.
- Reduce the cost of customer support: Amio decreases call center costs by providing pre-trained natural language processing (NLP) models, access to all messaging channels, and the ability to deflect customers to digital channels and self-service.
- Make your customers happier: Be available 24/7 and answer immediately on the customers’ preferred channel. Moreover, let human-agents focus on complex cases with all the time they need.
- Be independent and own your virtual assistant: Design, deploy, and analyze - all under your control. Empower customer support teams and let them become AI experts.
- Build on top of actionable insights: Your customers are evolving, and so does your business. Improve the assistant based on precise insights, not assumptions.
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