Conversational AI & chatbot software for eCommerce and customer service.


Certainly is a Conversational AI Platform made for eCommerce and customer service. Through next-generation technology, companies are able to deliver exceptional experiences and scale their growth.

Certainly’s mission is to fix how companies communicate digitally with people, and seeks to change it back to being on human terms.


- Customizable Entities: The advanced customizable entity extraction understands generic names, places, date & time order, numbers, tracking numbers and sizing information, as well as company-specific data.
- Advanced language detection: A multilingual AI understands all languages and is able to respond.
- Sentiment analysis: Certainly's advanced sentiment analysis understands how users feel during a conversation and takes action if needed.


Media / Screenshots




Acquired by

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