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Cresta
Get real-time intelligence to drive call center efficiency and performance with Cresta's generative AI contact center solutions
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About

Improve sales performance with Cresta’s AI-powered sales intelligence solutions. Get real-time guidance during sales calls & data-driven insights

Features

  • Uncover & act on business insights: Get visibility into business trends as they emerge so you can make smarter and faster business decisions
  • Drive robust coaching & quality assurance: Measure team performance on 100% of conversations and coach the performance gaps that matter
  • Increase agent effectiveness & efficiency: Equip every agent with the AI-powered coaching and assistance they need to perform like a top performer

  • Drive efficiency through automation: Strategically find and replace repetitive conversations with chatbots backed by customer insights

Pricing

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Category

Customer Feedback & Customer Support, Sales Development

Tags

AI-powered, automation, customer experience, customer support, sales

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