CustomerSuccessBox
Onboard, Retain, Upsell & drive MRR Growth for B2B SaaS

About

Hit your Net Retention Rate (NRR) target every quarter.

CustomerSuccessBox is an AI-powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.

Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.

Features

- Milestones & Alerts
- Playbooks
- Segmentation
- Monitor Health
- 360-degree view
- Portfolios
- Communication & Tasks
- Campaigns & Automation

Pricing

Media / Screenshots

Category

Tags

Social

Acquired by

{{ reviewsTotal }}{{ options.labels.singularReviewCountLabel }}
{{ reviewsTotal }}{{ options.labels.pluralReviewCountLabel }}
{{ options.labels.newReviewButton }}
{{ userData.canReview.message }}

Similar Tools

LAST UPDATE:
CRM software and cloud computing solutions.
| | |
LAST UPDATE:
2-way omnichannel messaging with intelligence.
LAST UPDATE:
A platform that helps you build social proof easily .
LAST UPDATE:
An omni-channel messenger platform.
LAST UPDATE:
A 360° digital marketing platform.
LAST UPDATE:
A complete company business management software.
Facebook
Twitter
LinkedIn

We keep adding tools, ebooks, articles, resources...

get up & get in