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CustomerSuccessBox
Onboard, Retain, Upsell & drive MRR Growth for B2B SaaS
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About

Hit your Net Retention Rate (NRR) target every quarter.

CustomerSuccessBox is an AI-powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.

Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.

Features

- Milestones & Alerts
- Playbooks
- Segmentation
- Monitor Health
- 360-degree view
- Portfolios
- Communication & Tasks
- Campaigns & Automation

Pricing

From $499/ month
>> View all plans & pricing

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Category

Customer Feedback & Customer Support

Tags

b2b, saas

Collections

AI Tools for Marketers
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