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Donut.cx
Omnichannel messaging platform for sales, support and marketing
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About

Donut.cx is the ultimate omnichannel engagement platform for elevating customer service and fostering better relationships with customers. It brings together all customer interactions in one convenient place so that teams can streamline issue resolution, drive sales growth and provide a truly personalized experience for every client all from within an intuitive unified team inbox!

Donut.cx helps businesses place the entire customer engagement in one place, so resolving issues, selling products/services, or providing personal responses become quick & easy tasks. Now administrators can strengthen those relationships with a unified team inbox that’s tailored to meet all of the respective needs making everyone happier along the way!

Features

- Bring all your messaging channels to a unified inbox.
- Assign chats to multiple agents automatically.
- Broadcast offers and promotions to your customer base through WhatsApp.
- Organize your conversations by tagging topics.
- Reply to customers quickly using canned responses.

Pricing

>> View all plans & pricing

Media / Screenshots

Category

Customer Feedback & Customer Support

Tags

b2b, customer experience, omnichannel, social media channels, whatsapp

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