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Marchex
Conversation intelligence software.
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About

Marchex is a leading text communication platform for enterprise and midmarket businesses. Marchex empowers sales and marketing teams to engage effectively with customers by empowering them to convert more leads, drive more revenue, and optimize performance.

Leverage Marchex for automated response communication, lead qualification, conversation follow-up, scheduling, drip campaigns, and more. Magnify the effectiveness of phone, chat and email channels by adding speed and personalization with text.

Features

- Call tracking and analytics: Optimize your digital marketing performance and acquire the highest quality leads. Accurately attribute calls and web form fills. Increase your return on ad spend. Get credit for the marketing-driven sales you deliver

- Conversations: Learn where opportunities are being missed, automate your mystery shopping to improve operations and training, and rapidly respond to new customer trends and needs.

- Business text messaging: Generate more opportunities. Automate SMS marketing with mass drip campaigns that send highly targeted messages to opted-in contacts promoting new sales, events, and contests. Enable your customers to engage with your business on their own terms with more options: text or call.

- Conversation intelligence and insights: Understand performance across your organization, enrich data in your existing communications platform, and reduce costs for transcription and demographic data.

- Sales engagement for dealers: Automatically log important call data to your CRM, improve sales productivity, deliver a better buying experience.

Pricing

N/A

Media / Screenshots

Marchex-screenshot-2

Category

Lead Generation / Sales

Tags

analytics, automation, chat, customer

Social

Acquired by

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