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Mavenoid
Mavenoid is the support platform for hardware companies. With the help of AI-driven automation and innovative tools for remote service, your support operations become efficient, cost-effective, and customer-centric
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About

Mavenoid is the scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers from setup to daily use, to troubleshooting. Companies use our software to help their customers install, use, and troubleshoot everything from consumer electronics and home appliances to electric scooters and robotic lawnmowers

Features

  • Mavenoid covers every hardware support request: Help with choosing the right product. Setup and installation. Troubleshooting, returns and exchanges. Great product support covers the entire end-to-end product experience
  • Mavenoid turns customers into product experts: Make sure your customers get the most out of your products. Mavenoid empowers your users to resolve their own support issues by correctly identifying root causes and providing step-by-step guidance
  • Mavenoid understands nuanced hardware issues: Hardware products have unique support problems. From pre-trained AI, to advanced user intent recognition, Mavenoid is designed to understand and diagnose hardware issues better than any other support platform

Pricing

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Category

Customer Feedback & Customer Support

Tags

AI, automation, communication, customer experience, customer support

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