olark
Olark
Live chat software for sales and customer support.

About

Olark combines practical live chat tools with in-depth customer data to help you learn from every online interaction.

Olark can help you track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information like login name, geographic location, purchase history, and cart contents help you personalize every interaction and strengthen customer relationships.

Features

- Customization: Customize your chatbox. Choose your colors, make your chat box human, and speak the same language.
- Automation: Olark lets you send your visitors automated messages based on criteria like location, referring URL, and browsing behavior.
- Reporting: Learn from live chat analytics and reporting.
- Searchable Transcripts: Get more valuable data from live chat transcripts.
- Custom Forms: Capture leads with custom live chat forms.
- Real-Time Engagement: Engage more customers with real-time chat.
- PowerUps: Visitor Cobrowsing, Visitor Insights, Live Chat Translation, and Non-Branded Chatbox.
- Team Management: Manage a more efficient live chat team.
- Accessible Live Chat: Deliver live support to anyone who visits your site.

Pricing

Media / Screenshots

Category

Tags

Social

Acquired by

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