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Viable
Leverage GPT-4 to run deep weekly analysis of your unstructured feedback at scale. With Viable's state-of-the-art AI, you can finally put away those tedious spreadsheets
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About

Growth minded companies recognize the value in asking for feedback from customers, partners, and employees. Viable is a revolutionary AI-powered analysis tool that helps businesses make use of all their data at scale to make better decisions, faster. Its platform provides in-depth analysis and actionable insights from customer feedback, enabling businesses to identify and prioritize the most critical issues that impact user satisfaction and retention

Features

  • Automate your analysis through powerful yet simple reports: Save hundreds of hours and never look at another spreadsheet again. With Viable's natural language reports, feedback from different sources is analyzed and automatically distilled into the most important themes based on the urgency of the language, customer tiers, churn risk, and more
  • Eliminate blind spots with weekly insights delivered directly to your inbox: Viable's AI tracks weekly changes in your feedback to identify emerging themes and delivers them via email every Monday. Every sentiment is backed with direct quotes, datapoints, and metadata so you never have to guess why? again
  • Leverage custom reports and powerful search tools to focus on what matters most: Customize feedback reports by data source, product hierarchy, customer segment, or market so you can hone in on what matters most. Viable's easy search functionality allows users to dig through any area of our analysis, including the raw data. All you need is at least 500 datapoints to get started

Pricing

Starts rom $600 per month. Details here

Media / Screenshots

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Category

Customer Feedback & Customer Support, Data Analytics

Tags

AI-powered, analytics, customer experience, data, hr, marketing

Collections

AI Tools for HR, AI Tools for Marketers
AI Tools for HR, AI Tools for Marketers

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